Tenant Benefits Package

Renting with RMP has many benefits!!! Here are just a few of the items included with our tenant benefit package.

Protected Security Deposit:

Tenant’s deposit is held in an FDIC insured bank. RMP further ensures the protection of the tenant's deposit in the event that the property owner does not stay current on their mortgage and the property gets foreclosed upon.

Build Good Credit:

We will report tenant’s payments to credit companies to earn them good credit.

Pest Control:

Includes a one-time general Pest Control. Tenants must request the visit. Does not include treatment of infestations of termites, roaches or bed bugs.

Maintenance Benefits:

Tenants will have access to general maintenance videos. This will help tenants solve simple issues and avoid potential maintenance charges.

Youtube channel- @rivermountainproperties

Access to a 24/7 maintenance hotline to reach a live person after hours for maintenance emergencies.

Quality repairs- we prescreen vendors to ensure they do quality and timely work. We inspect your property during the year to ensure there are no outstanding repair issues. Filter delivery and installation every three months

Replacement of the following will be for free:

  • Smoke detector batteries
  • Thermostatt batteries
  • Light fixture light bulb

Waived Charges:

  • One time waiver of toilet unclog fee
  • One time waiver of disposal unclog fee
  • One late fee waiver
  • One time waiver of NSF fee
  • One time waiver of key replacement or key code reset fee (does not include fobs and only applies during lease term. Keys must be returned at the end of the lease term to avoid a fee)

Home Buyer Program:

Tenants will be given a $1,000 bonus towards closing costs if they use River Mountain Properties, LLC to help them buy a property in the New River Valley.

Credit is available after the end of the tenant’s 12 month lease.

After Hours Move In:

Tenants can move in at any time after the start of their lease. If they choose to move in on a day or time during which the office is closed, we will provide an afterhours option with the keys for their convenience.

Online Portal:

  • Online Tenant portal access with online maintenance request
  • Free online payments with checking account
  • Online access to tenant documents for paper free download

Renewal Benefits:

Tenants will have access to additional renewal rent discounts and promotions. (not available at every property)

Flexible Payment Options:

Make several payments during the month when it is convenient for you with our partner, Flex.

Need a Co-Signer?

If you don’t qualify for a lease and need a co-signer but do not have one we can help. Our partner, TheGuarntor can provide you with rent coverage and enable you to qualify.

As a preferred resident with River Mountain Properties, Tenant receives these benefits. Tenants are required to join the Tenant Benefits Package. There is a $25 fee per month, per tenant, that is due on the 1st of each month. The benefit package is not available at all properties.