Owner FAQs
Answers to your common questions
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Rent Vs. Sell Calculator
Not sure if you should rent out your property or sell it? Check out the Rent vs. Sell Calculator. -
Do I need a Property Management Company?
Yes! You wouldn't try to reset your own broken arm or rebuild your car engine. The complex process of rental management is no different. Hire a professional! A quality Property Manager will increase your profits, protect your investment and reduce your liability. -
How long will it take to get my property?
Properties that show well and are priced appropriately should rent in 30 days or less. We will give you price recommendations as well as weekly activity feedback to ensure we minimize any vacancy time. -
Do you screen applicants?
In depth tenant screening is the foundation of a good property management experience. Our screening process utilizes cutting edge technology to search credit scores, past eviction records, employment verification and fraud detection. We comply with all federal and state laws governing applicant screening. -
Who takes care of maintenance?
We will handle all repair requests (even the middle of the night emergencies) and for extremely complex repairs, we use pre-screened, high quality vendors. -
How do I get my money each month?
We close out the monthly accounting cycle and do a direct deposit of your funds by the 10th day of each month. -
Do you inspect my rental property?
We perform air filter changes every 3 months. We also perform an annual property inspection, even if the tenant renews their lease. The purpose of these inspections is to ensure the property is being well cared for, there are no lease violations, and to look for potential deferred maintenance issues before they become a problem. You also have th eoption to obtain an additional in-depth property assessment with a detailed report every 6 months if desired. -
What if the tenant does not pay rent?
We handle the entire rent collection process, Although it is rare, should a tenant not pay rent, we handle the entire legal eviction process on your behalf. -
What updates do I need to do before I can rent property?
The quality of a property is equal to the quality of the tenant it will attract. Therefore you want your property to be updated and CLEAN! We can take care of getting your property fully rent-ready to ensure it meets the state habitability requirement and attracts high quality applicants.
Check out our Property Condition Standards -
Should I allow pets in my rental?
Yes! It is estimated that 66% of households own a pet. We don’t want you to miss out on good tenants so we have several protections built into our systems to protect you and your home from pet damages.Link to educational video: https://youtu.be/oWVeFz4Rowk

