Tenant’s deposit is held in an FDIC insured bank.  RMP further ensures the protection of tenant’s deposit in the event that the property owner does not stay current on their mortgage and the property gets foreclosed upon.

We will report tenant’s payments to credit companies to earn them good credit

Includes a one-time general Pest Control. Tenant must request the visit. Does not include treatment of infestations of termites, roaches or bed bugs

• Tenant will have access to General Maintenance videos. This will help tenant solve simple issues and avoid potential maintenance charges.  YouTube channel - @rivermountainproperties

• Access to 24/7 maintenance hotline to reach a live person after hours for maintenance emergencies.

• Quality Repairs – We prescreen vendors to ensure they do quality and timely work.

• We inspect your property during the year to ensure there are no outstanding repair issues

• Filter delivery and installation every three months

• One time waiver of toilet unclog fee

• One time waiver of disposal unclog fee

• One time late fee waiver

• One time waiver of NSF fee

• One time waiver of key replacement or key code reset fee (does not include fobs and only applies during lease term.  Keys must be returned at the end of the lease term to avoid a fee)

Tenant will be given a $1,000 bonus towards closing costs if they use River Mountain Properties, LLC to help them buy a property in the New River Valley.  Credit is available after the end of tenant’s 12 month lease.

Tenant can move in at anytime after the start of their lease.  If they choose to move in on a day or time during which the office is closed, we will provide an afterhours option with the keys for their convenience.

• Online Tenant portal access with Online maintenance request

• Free online payments with checking account

• Online access to tenant documents for paper free download.

Tenant will have access to additional renewal rent discounts and promotions. (Not available at every property)