Tenant’s deposit is held in an FDIC insured bank.  RMP further ensures the protection of tenant’s deposit in the event that the property owner does not stay current on their mortgage and the property gets foreclosed upon.

We will report tenant’s payments to credit companies to earn them good credit

Includes a one-time general Pest Control. Tenant must request the visit. Does not include treatment of infestations of termites, roaches or bed bugs

• Tenant will have access to General Maintenance videos. This will help tenant solve simple issues and avoid potential maintenance charges.  YouTube channel - @rivermountainproperties

• Access to 24/7 maintenance hotline to reach a live person after hours for maintenance emergencies.

• Quality Repairs – We prescreen vendors to ensure they do quality and timely work.

• We inspect your property during the year to ensure there are no outstanding repair issues

• Filter delivery and installation every three months

• Replacement of the following items will be replaced for Free:

       i.     Smoke detector batteries

       ii.     Thermostat batteries

      iii.     Light fixture light blubs

• One time waiver of toilet unclog fee

• One time waiver of disposal unclog fee

• One time late fee waiver

• One time waiver of NSF fee

• One time waiver of key replacement or key code reset fee (does not include fobs and only applies during lease term.  Keys must be returned at the end of the lease term to avoid a fee)

• Submit a One-time Waiver Form

Tenant will be given a $1,000 bonus towards closing costs if they use River Mountain Properties, LLC to help them buy a property in the New River Valley.  Credit is available after the end of tenant’s 12 month lease.

Tenant can move in at anytime after the start of their lease.  If they choose to move in on a day or time during which the office is closed, we will provide an afterhours option with the keys for their convenience.

• Online Tenant portal access with Online maintenance request

• Free online payments with checking account

• Online access to tenant documents for paper free download.

Tenant will have access to additional renewal rent discounts and promotions. (Not available at every property)

Make several payments during the month when it is convenient for you with our partner, Flex.

If you don't qualify for a lease and need a co-signer but do not have one, we can help. Our partner, TheGuarntor can provide you with rent coverage and enable you to qualify.

You will need a co-signer if you do not meet the following requirements:

• 18 years of age

• Credit score of 650 or higher

• Make at least 2 times the rent in monthly income.

If you do not have a co-signer that meets these requirements, contact us for additional options.

Rent is due on 1st of each month.

To submit an Emergency Maintenance Request, please call 540.808.6472.

EMERGENCY MAINTENANCE ITEMS INCLUDE:

• No heat (in winter)

• No air conditioning (when the inside temp. is above 80)

• No hot water

• Major water leaks (other than faucet drips)

• Inoperable oven (over weekend)

• Inoperable refrigerator

• Gas leak

• Door or window lock broken

• All sewer back-ups

• Clogged toilet (when there is only one in the apartment)

• Any item which will cause damage if left unattended or is of a health or safety nature.

Please contact the office with specific questions about parking at your unit.

Please visit the Blacksburg Transit site for bus stop locations.

Tenant(s) is required to carry renter’s insurance with a minimum of $100,000 in liability coverage.

• You must let us know by Oct. 1st if you want to renew.

Pets are allowed at some locations. There is a 2 pet limit and we can only allow cats and dogs. There is $500 non-refundable fee for the 1st pet and $250 for the second pet. Breed restrictions apply. We require a Pet Screening Application.

Check your lease to see which utilities are included. If you have additional questions contact the office.

Please contact the office if you are interested in taking advantage of any of these services and we can prepare a quote for you.

• Mowing

• Valet Trash

• Washer/Dryer rental

• Window AC rental

• Bedroom door lock

• Coded exterior door lock

• Ceiling fan installation

• Early Deposit Return -Within 7 business days

• TV Mounting

• USB Outlet install

• Bidet install